Privacy Policy

1. Introduction

Prospectr ("we", "us", or "our") operates prospectr.pro. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. By using Prospectr you agree to the terms below.

2. Information We Collect

We collect information you provide directly to us, including:

• Account information — name, email address, and password when you register.
• Billing information — processed securely by Stripe; we do not store card numbers on our servers.
• Usage data — search queries, saved leads, pipeline data, and site builds you create inside Prospectr.
• Communications — any messages you send to our support team.

We also collect certain data automatically when you use the platform:

• Log data (IP address, browser type, pages visited, timestamps).
• Cookies and similar tracking technologies for authentication and analytics.

3. How We Use Your Information

• To create and maintain your account and provide the services you requested.
• To process payments and send receipts via Stripe.
• To send transactional emails (verification, password reset, billing notifications).
• To improve, personalise, and expand our platform.
• To communicate product updates, new features, or offers (you may opt out at any time).
• To comply with legal obligations.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with:

• Service providers — Stripe (payments), Resend (email delivery), Supabase (authentication), Railway (hosting/database). Each provider has its own privacy policy.
• Legal requirements — if required by law, court order, or to protect the rights, property, or safety of Prospectr or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, with prior notice.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at support@prospectr.pro. Some information may be retained to comply with legal obligations.

6. Cookies

We use session cookies for authentication and small amounts of localStorage for user preferences (theme, saved leads). We do not use third-party advertising cookies. You can disable cookies in your browser settings, but this may affect platform functionality.

7. Security

We implement industry-standard security measures including HTTPS/TLS encryption for all data in transit, hashed passwords (via Supabase Auth), and restricted database access. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Prospectr is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, contact us immediately and we will delete it.

9. Your Rights

Depending on your location, you may have the right to access, correct, or delete personal data we hold about you. To exercise these rights, email us at support@prospectr.pro. We will respond within 30 days.

10. Third-Party Links

Our platform may contain links to third-party websites (e.g., business listings from Google Places). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or by posting a notice on prospectr.pro. Your continued use of the platform after changes constitutes acceptance of the updated policy.

12. Contact Us

Questions about this Privacy Policy? Contact us:

• Email: support@prospectr.pro
• Website: prospectr.pro